Advisory Services

Brand protection expertise on your side and on call—anywhere, anytime.

As the volume and complexity of online brand abuse grows, demands on internal resources can be significant. One popular response is to leverage the expertise of MarkMonitor brand protection professionals.

MarkMonitor Advisory Services are designed for global companies who need worldwide, world-class support at every level. MarkMonitor offers services that range from strategy development to day-to-day administration and management.

Uniquely positioned to provide unsurpassed brand protection services. As an acknowledged industry advocate for brand-owners and an ICANN-accredited registrar since 1999, MarkMonitor plays ongoing leadership roles with a number of industry affiliations, including ICANN, INTA, APWG and IACC. Our strong relationships and alliances with other registrars, ISPs and standards groups enable us to more quickly and efficiently prevent, detect, and shut down online brand abuse. And our 24x7 Security Operations Center, staffed with fraud experts, provides worldwide reach, allowing MarkMonitor to shut down phishing attacks often eight times faster than the industry average.

Maximum brand protection – without resource drain. Enterprises that leverage MarkMonitor Advisory Services cite a variety of reasons: the Client Services Manager dedicated to each customer; the deep expertise of brand protection professionals who earn a 98% customer satisfaction rate; even the ability to share ideas and strategies with our customer community including over half the Fortune 100. MarkMonitor Managed Services enable enterprises to more effectively protect their brands while better allocating internal resources.

Custom Configured Advisory Services may include:

• Training on product use and brand protection best practices
• Ongoing, periodic brand protection strategy review and analysis, scheduled daily, weekly or monthly
• Custom brand protection reporting and analytics
• Domain portfolio transfers leveraging the MarkMonitor Transfer Assurance Methodology
• Domain recovery services including anonymous acquisition UDRP services and domain snapping
• Physical investigation services (available through strategic alliances) including surveillance, investigation, and controlled purchases
• Trademark protection—defensive and offensive
• Enforcement process management
• Phish site detection, takedowns and forensics

With MarkMonitor Advisory Services on your side, you’re free to focus on other important activities.