There’s little doubt that social media has transformed the way consumers and businesses conduct transactions online. MarkMonitor wanted to better understand how consumers behave on social media. We surveyed 2,603 global consumers to find out their thoughts, perceptions and experiences around the use of social media.
Brand owners can benefit from better understanding what consumers care about, what concerns they have and how they can improve their engagements on social media. During this webinar, learn more about: