Learning @ MarkMonitor

MarkMonitor Client Training Program


Learning @ MarkMonitor courses will be unavailable this December while we make improvements to our learning site. Please watch for our re-launch announcement and new classes in 2019!

Learning @ MarkMonitor is an online training program for MarkMonitor clients that offers easy-to-follow instruction on domain management fundamentals. The program covers domain management concepts and best practices through interactive and multimodal content for domain administrators or those responsible for managing domain portfolios.

MarkMonitor is committed to client advocacy and education and we are excited to add this holistic program to our suite of educational offerings including webinars, brown bag trainings, monthly newsletters, industry reports, user group meetings and the annual user forum.

MarkMonitor provides timely guidance and advice so we can make our Domain Management decisions.

Attorney, Large Enterprise Consumer Products Company

Source: Techvalidate independent survey, March 2017

Courses & Certifications

DNS Basic Certification

This course was developed to help users understand what DNS is and how it works to resolve websites. At the end of the course, domain administrators will be able to understand what a zone file is and how it relates to DNS, identify the top three ways in which DNS errors cause issues, and troubleshooting steps to resolve three common DNS issues.

Domains and the Internet

This course focuses on the basics, and was designed to be a comprehensive learning experience for MarkMonitor customers. After completing this course, domain administrators and brand protection professionals should have a better familiarity with ICANN and Internet coordinating bodies; as well as the structure of domain names and internationalized and emoji domain names. This 3-part course consists of three learning modules, including ICANN and Other Coordinating Bodies, Anatomy of a Domain Name, and Internationalized and Emoji Domain Names.

Domains and Security

This 5-part course focuses on the increasingly complex challenges domain administrators face while managing international domain name portfolios. Every day administrators must make important decisions about where, when, and how to register domain names, and in the ever-changing landscape of the domain management world, security is more important than ever before. The Domains and Security course is broken into five modules, including Domain Security Best Practices, How MarkMonitor Protects Your Domain Portfolio, Interpreting a Domain WHOIS Record in a Post-GDPR World, Secure Socket Layer (SSL) Certificates, and Creating a Domain Policy for Security and Strategy.

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of our Global 500 partners agree that MarkMonitor is a true partner in helping protect their brand online.

Course Content

Micro Learning Videos

Short videos provide an audio-visual aid.

Interactive Content

Interactive e-learning lets you engage with the material as you learn.

Scenario-based Learning

Apply your knowledge to real scenarios, preparing you to utilize your new skills in the workplace.

Troubleshooting Process Workflows

Learn how to use flowcharts to troubleshoot difficult scenarios.

Glossary of Terms

Become comfortable using job specific terminology with the course’s glossary of terms.

Knowledge Check

Test your knowledge to ensure you have retained the information and know how to use it in real scenarios.


The Learning @ MarkMonitor Program is a complimentary benefit for MarkMonitor clients. Pricing for future courses will be listed as they are released.

How to Enroll

Enroll in the training program by contacting your Customer Service Manager or the Training Team.

US (800) 745 9229


Global +1 (628) 256 7175


Europe +44 (0) 1978 528 370

All Contact Information

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