Emily oversees the management of large corporate domain portfolios and works with brands to develop streamlined solutions for managing their domains. With over 7 years of program management experience, Emily is dedicated to quality customer service and strategic guidance for maximum efficiency in the domain industry. Emily holds a master’s degree in Human Development from Washington State University and conducts professional development trainings on employee productivity.

Jack has over 20 years of experience in the Enterprise Systems Engineering and Security space. He is a recognized subject matter expert in Cyber Security and Enterprise level System Administration and Security best practices.  He is currently working on multiple projects developing new and improved Phishing and Malware detection, analysis and mitigation systems.

Jenni has over 12 years of experience in the Domain industry.  Most recently, she has provided strategic consultative services for MarkMonitor clients in the areas of new gTLD program strategy, domain portfolio right-sizing, and domain portfolio optimization.  Previous positions include experience as a Brand Protection Client Services Manager, managing strategies and tactical solutions for combatting counterfeit and grey market sales, trademark infringement and other online threats and Domain Provisioner, responsible for forming and maintaining relationships with domain name registries around the world.

John has been with MarkMonitor since April 2006 and in the last ten years, has grown from his initial responsibilities as Domain Client Services Manager (CSM) and Level 2 technical support to incorporate several additional responsibilities, including managing the SSL certificate business and providing internal-facing technical training on DNS and SSL. John’s deep understanding of DNS and SSL allows him to effectively communicate the more intricate composition of these complex mechanics and, in doing so, aids the entire team to work more effectively.

With over twelve years of brand protection experience, Joshua Hopping specializes in open-source intelligence (OSINT) analysis aimed at uncovering the true identity and scope of online activity from threat actors infringing upon a company’s intellectual property. He is a pioneer in providing actionable intelligence that can be used to dismantle and disrupt the infringing actions of counterfeit networks, trademark/copyright/patent abusers, and phish kit developers.