A Great Combination: Vigilance and Education

Most major brands suffer some type of online attacks but few use those attacks as opportunities to educate their customers.

This week, our customer Facebook experienced a high-profile phishing attack. Coincidentally, the attack just barely preceded our announcement that Facebook was expanding their relationship with MarkMonitor.

Facebook made the proverbial lemonade from this lemon by being prepared and acting immediately to reduce the risk faced by their community. In addition to smart technical countermeasures on the Facebook site, the Facebook team made sure that their users were educated and aware, and the company spoke freely about the attack and those countermeasures.

MarkMonitor helped to neutralize the attack by broadcasting the attacking site‰Ûªs URL to all major browser and security software vendors within minutes of verifying it. This ‰Û÷fraudcasting‰Ûª action protected hundreds of millions of people with recent versions of Firefox and Internet Explorer from accidentally visiting the phishing attack site. Shortly thereafter, our Security Operations Center got the phish site shut down, ending the attack and any possibility of users losing their credentials.

MarkMonitor extends kudos to Facebook for being so transparent on this issue and doing their part to make the Internet community safer.