As exciting as this year has been for the team at Markmonitor, I can’t help but look ahead towards celebrating our 25th anniversary next year as the corporate domain registrar of choice for the exceptional brands who manage the most trafficked websites in the world.
With that 25-year legacy in mind, I’m pleased to say that the same relentless passion and focus on our customer experience that was established on day one, continues to be our guiding light a quarter of a century later. Those who have been in the domain industry for many years know that Markmonitor was one of the first registrars to pioneer and define what it means to be a corporate, enterprise-class domain registrar. Through years of customer feedback and innovation from our team of tenured domain experts, we have created a unique managed service that solves for our client’s complex domain portfolio needs with a combination of hardened domain security, personalized white-glove service, and a heritage of deep domain expertise.
Markmonitor’s legacy extends beyond our managed services to our advocacy efforts at ICANN and within the domain industry. Our partnership with customers has always included leveraging our expertise and extensive network of partners and contacts to advocate on behalf of their interests to help them better protect their domains online. From growing and expanding security solutions, such as registry lock across an industry-leading 380 top level domains, to working with registries around the world to refine granular transfer processes to make our client’s lives easier, Markmonitor continues to lead the way among registrars in our mission to advocate for our client’s needs.
Our vision is to continue to pioneer and build on a legacy of advocacy, partnership, and expertise on behalf of our clients, for the next 25 years and beyond. The next chapter in Markmonitor’s history, is shaping up to be the best yet. As part of Newfold Digital, Markmonitor now has the support we need to continue delivering the high-touch service we’re known for while also accelerating the next-generation of our domain portal, including development of enhanced automation and API capabilities. We’ve greatly expanded the Markmonitor team these past 9 months, building out our team and capabilities in Technology, Product, Marketing, and more as we embark on a multi-prong journey to create new and refreshed solutions for all types of Markmonitor customers. Customers such as our power-user domain experts who rely upon Markmonitor’s portal daily; the automation-driven domain gurus who are heavy users of our extensive APIs, and the busy domain managers who leverage their dedicated Domain Portfolio Advisors. All customers will benefit greatly from the value created by our product roadmap.
New resources, focus, and vision will allow us to accelerate our release schedule, with more new features and products to try out more often. As we embark on this journey, we encourage you to share your feedback with us about Markmonitor’s products, the domain portal, and where you think we should focus our time and energy. Our team of product experts would love to hear from you as your feedback is what shapes and guides our vision.
Markmonitor is, and always has been, a client-driven organization with our clients’ needs at the heart of everything we do, and I am thrilled to say we will continue to be for the next 25 years and beyond.
